AODA Compliance Services — Make Your Digital Assets Accessible in Ontario

Accessibility for Ontarians with Disabilities Act (AODA)

Trusted Accessibility Experts to Help You Comply with the Accessibility for Ontarians with Disabilities Act (AODA)

What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) is a landmark accessibility law passed in 2005 to make Ontario fully accessible by 2025. AODA requires both public and private sector organizations to identify, remove, and prevent barriers to accessibility across five key areas:

  • Customer service
  • Employment
  • Information and communications
  • Transportation
  • Design of public spaces

Under the Integrated Accessibility Standards Regulation (IASR), websites, mobile apps, software, and self-service kiosks must meet specific accessibility standards—many of which are based on the Web Content Accessibility Guidelines (WCAG).

Who Must Comply with AODA?

Compliance applies to:

  • The Government of Ontario and Legislative Assembly
  • Designated public sector organizations
  • Private and nonprofit organizations with 50 or more employees
  • Organizations outside Ontario that serve Ontarians online

AODA Digital Accessibility Requirements

  • Websites and Web Content:
    All public-facing websites and content posted after January 1, 2012, must meet WCAG 2.0 Level AA (excluding live captions and audio descriptions for pre-recorded videos). As of January 1, 2021, organizations with 50+ employees must ensure their websites and all web content are fully accessible.
  • Self-Service Kiosks:
    Organizations must ensure self-service kiosks, such as ATMs, parking payment terminals, and check-in stations, are accessible.
  • Accessible Software:
    All software used or developed by an organization should be accessible to users with disabilities. This includes internal systems, public-facing platforms, and customer service portals.

What Happens If You Don’t Comply?

Non-compliance with AODA can lead to:

  • Fines of up to $100,000 per day for corporations
  • $50,000 per day for individuals or unincorporated businesses
  • Loss of government contracts
  • Accessibility complaints or lawsuits

How DigitalA11Y Helps You Achieve AODA Compliance

  • Accessibility Audits
  • Remediation Services
  • Documentation & Reports
  • Training & Workshops
  • Ongoing Monitoring & Maintenance

The Future of AODA — Towards National and Global Alignment

The third review of the AODA recommends aligning Ontario’s accessibility standards with those adopted by Accessibility Standards Canada (ASC) and global models. ASC has adopted European accessibility standards for Information and Communication Technology (ICT), creating momentum for harmonized, cross-border accessibility compliance.

Step-by-Step Guide to AODA Compliance

  1. Assess – Begin with a full accessibility audit of your website, kiosks, apps, and internal tools
  2. Remediate – Fix the identified issues following WCAG and AODA requirements
  3. Train – Empower your team to design and build accessible experiences
  4. Document – Publish your accessibility statement and file reports as required
  5. Monitor – Continuously check accessibility as part of your digital workflow

Why Choose DigitalA11Y?

  • Accessibility-led by people with disabilities
  • Over a decade of hands-on expertise
  • Tailored services for startups, enterprises, and government
  • We don’t just find problems—we fix them

Let’s Make Ontario Accessible — Together!

Don’t wait for fines or complaints. Get proactive with AODA compliance today.
Whether it’s your website, kiosk, software, or internal systems—we’ve got your back.

Schedule a Consultation